Existing customers
This part of our website is dedicated to you, our customers, most of whom we have known for many years and together we have built strong and lasting relationships.
If you're looking for information about account(s) you hold with us including specific Terms and Conditions we hope you can find it here. Click on the name of the Private Banking account you hold with us. If you can’t find what you’re looking for or you have any questions, just call us on 020 7437 7844 and we’ll be happy to help.
Structured Deposit Accounts
We have listed all the open products on these pages based on the year the account opened:
These types of accounts varied depending on which product you chose. We confirmed the exact structure when you opened your account and will reconfirm it annually.
A quick reminder of the structure is given here alongside each products name, term, start and end dates. Or you can download the full Terms and Conditions.
These accounts will run to their original maturity dates at which point we will return the money to you with any interest earned. You can see the interest earned on products that have already closed by clicking on previous product performance.
It’s important to note that because your deposit is fixed in for an agreed period, in most cases no withdrawals are allowed during the term of the account except if your money is held within a Cash ISA. There will be fee applicable for all withdrawals.
If you have a Structured Deposit with us and can't find the information you're looking for, please call the Structured Deposits Team on 020 7758 7431 or click here to send us an email.
Also within this section you can find information about:
